Can we meet your company’s changing needs over a partnership of years?
Just ask… Specsavers
For many years we have been regular visitors to Specsavers Holland in The Netherlands, working closely with their senior teams. We started with our “Winning Hearts and Minds” programme, then, having proved our worth, deepened the relationship with our “Adult Conversations” course. Specsavers Holland now commission bespoke courses that build on the lessons of these workshops to ensure they reach and develop the highest standards of excellence in communicating with opticians and their franchisees. To anyone not communicating perfectly with clients or staff, we say, “Should’ve gone to Najberg Milne!”
Hanny Van De Weerdt, Training Manager
“Winning hearts and minds” has been one of the most practical and enjoyable trainings I have ever done. It has a very clear agenda with different challenging exercises that have an immediate impact on the way you present and done in both a very safe and humorous way.
After the training it was easy to immediately implement all I had learnt, although I need to keep practising and stay aware of pitfalls! You always think you are totally perfect at presenting, creating inspiring presentations and plans but this course really makes you think about your audience and answering the question “are you presenting what you want or what the audience need to hear?”
Our whole board team did it together, it has definitely made us more productive and has ensured our impact is the best that it can be, sometimes now all we have to say is “let’s hearts and minds it” and we all know exactly what it means.
Now the whole management teams in the Netherlands attend, it’s part of the induction process for people who strategically plan and present. We tell stories now, hardly use slides and our audiences are thankful of a clear direction and a more exciting involvement.
Bring on September when Najberg Milne are back again to feedback and support our progress, we never have a year without them!
Without doubt, David is the best management and people developer I have worked with, providing training and development at its best. The results speak for themselves – each and every time. I am very happy to endorse David and Najberg Milne.Mark Moorton, Director of HR
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