Can our training modernise an entire industry?
Just ask… Carlson Wagonlit Travel
Impressed by the impact of our presentation skills courses on a rival travel management company, in 2005 Carlson Wagonlit Travel brought us on board with our “Winning Hearts and Minds” programme. Since then we have run scores of these workshops with most client-facing staff and nearly all senior managers.
Not only has the programme and its wide application throughout Carlson Wagonlit Travel revolutionised the way it communicates with its clients and given it a competitive edge in the marketplace, but its proven success has motivated other companies within the travel business, including CWT’s competitors, to re-evaluate and change the way they present their organisations, services and products.
We have also coached Carlson Wagonlit Travel’s senior management in the skills to deliver some of the acclaimed and effective presentations in the industry, not only at their own annual conference but numerous industry events where CWT’s presentation expertise is in high demand.
During my career I have worked with many top coaches and trainers in the presentation arena. David outclasses them all. He has an exceptional approach and has contributed to hard results and success in our business through his development of skills in our client-facing teams. I believe his contribution and involvement with our sales team has given us an edge over our competitors. He is inspirational and motivational whilst practical and, in measurable ways, truly adds value. With David, you don’t enjoy a training course, go home and over time forget about it. His approach ensures that you change the way you work forever.Andrew Waller, Executive Vice President UK & Ireland
When I joined Carlson Wagonlit, I was intrigued to hear the enthusiasm of staff who had attended Najberg Milne’s ‘Winning hearts and minds’ presentation skills course. On my subsequent attendance on the course I can understand why! The inspirational content and structure of the course allows you to develop and improve dramatically your presentation skills. The course provides you with the tools to succeed in presentations and as an individual gives you the self confidence to believe in your own abilities. Whilst the course is extremely enjoyable it also focuses on the bottom line – developing our people, supporting the winning of new business and making us more profitable – as CFO, exactly what I want!Alan Donald, Chief Financial Officer UK & Ireland
If you only want to polish up your presentation skills..I suggest you recruit someone else…. but if you actually want to learn how to create content that is focused and deliver it in a way that will make a real difference to any audience …take Najberg Milne’s ‘Hearts & Minds’ course. But beware…..it will change your life for ever!”Nigel Turner, Director of Public Sector & Industry Affairs, UK
Elaine Francois, Director of HR
Carlson Wagonlit Travel has used Najberg Milne for the past few years. In particular, all the senior management team have been on the “Winning hearts and minds” course. We have found it invaluable.
On a personal level, I found the course challenging and very thought provoking – but without a doubt the most rewarding course I have ever been on. I have recently undertaken my first presentation to a large conference and I did this with confidence and pride. The feedback was great. I will use the skills Najberg Milne taught me through life.
As a business, I have no doubt that much of our success is down to the skills they have given us.
Lyn Given, Director of Traveller & Transaction Services UK
I cannot commend Najberg Milne highly enough! I have worked with them for several years and over that time they have achieved wonders!
In my current role I often have to present and talk with large groups of people, at times upwards of 200. They have taught me skills and techniques that allow me to be confident, feel relaxed and ultimately win the hearts and minds of the audience.
They are tough teachers; but listen to them, be guided by them and your confidence and company image will reach even greater heights!
Jennifer Charlton, VP Global Hotels & EMEA Car
Najberg Milne’s “Winning Hearts and Minds” course has breathed new life into my presentations. I was a confident speaker before the course, but David showed me how nerves were still holding me back from being as effective a speaker as I could potentially be. I feel like I could present to all of Wembley now!
His original techniques get the best out of people, which makes the course an inspirational experience. It’s not just about speaking boldly in front of a crowd; it’s about communicating well every day. The long-lasting positive effects of the course have had me singing its praises ever since, and I would not hesitate to recommend it.
I look forward to my next chance to put his methods to good use!
Sue Kavanagh, HR Director, North Europe
I viewed myself as quite an experienced presenter but was a little formal in my approach. Since spending time with David I have adopted a totally different style and am much more confident when I need to present.
All our team at CWT who do presentations are now going through this training as we think it vital to the way we portray ourselves – both internally and externally.
David has worked with me and my Business development team for a number of years. His approach to creating and delivering winning presentations is outstanding and with his help my team have smashed through their targets for the last three years.Alison Smith, Senior Director, Business Development EMEA
David ran a Presentation Skills course for senior management and sales whilst I was at Carlson Wagonlit Travel. It is a business in which the final presentation is often the difference between winning and losing. The course was without doubt the most valuable learning experience I have ever encountered. David brings his vast experience from both the business and theatrical world to make sure that every person that he comes into contact with leaves with greater self awareness, confidence and a tried and tested process to follow. I would recommend David instantly to any business leader or manager wanting to make sure they are getting the best out of their people.Mike McHugh, Sales Manager
David’s Winning Hearts and Minds training course is challenging, enjoyable and successful. I have attended the course myself and have since sent at least six of my team through the programme to expand their vision and ability to connect to their audience. Highly recommended.Helen Mennis, Director, Global Account Management EMEA
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