Managing relationships in the workplace
Co-operation is the key to both business innovation and day-to-day working. Yet time and again personal friction gets in the way, jeopardising not just business efficiency but even the entire business. Whether with colleagues or clients, managing that misfiring partnership until it works properly is your responsibility. Who else is going to do it?
Our course on managing relationships in the workplace gives your business leaders and key staff the practical tools to ‘read’ more insightfully the people they need to deal with as the diagnostic first step to fixing any problems. How to analyse undesirable behaviour — including the manager’s own — is the first skill we teach through simulation exercises. Then, putting these insights to the test, our trained professional actors work with your people to simulate those tricky workplace conflicts, coaching the skills needed to resolve and avert them as the essential precondition for harmony, efficiency and productivity.