Managing relationships in the workplace

Adult conversations

Co-operation is the key to both business innovation and day-to-day working. Yet time and again personal friction gets in the way, jeopardising not just business efficiency but even the entire business. Whether with colleagues or clients, managing that misfiring partnership until it works properly is your responsibility. Who else is going to do it?

Our course on managing relationships in the workplace gives your business leaders and key staff the practical tools to ‘read’ more insightfully the people they need to deal with as the diagnostic first step to fixing any problems. How to analyse undesirable behaviour — including the manager’s own — is the first skill we teach through simulation exercises. Then, putting these insights to the test, our trained professional actors work with your people to simulate those tricky workplace conflicts, coaching the skills needed to resolve and avert them as the essential precondition for harmony, efficiency and productivity.

Course leaders

David Milne

David Milne

Eva Najberg

Eva Najberg

What we do

Presentation skills

Half your business is presentation. Whether facing clients, customers, colleagues or project partners, if you...more

Managing relationships

Co-operation is the key to both business innovation and day-to-day working. Yet time and again personal friction gets in...more

Stress management

When the chief executive of Lloyds Banking Group, António Horta-Osório, took a leave of absence in 2011 to recover from the...more

Team building and managing

Teams don’t build themselves. In business we often see dysfunctional teams thrown together or cloned in the boss’s...more

Counselling skills for HR teams

Your most valuable people may be in crisis, and your business relies on your HR managers being able to help with effective...more

Developing resilience

Whether in good times or bad, businesses struggle with adversity in all sorts of shapes, from global competition to...more

Assertiveness training

Which bit of ‘no’ don’t your people or clients understand? Or ‘yes’, for that matter? Stating your position and sticking to...more

Executive coaching

It took a 12-year parting of the ways between Apple and co-founder Steve Jobs for the former to dice with terminal decline and the...more

NM UK…

London

Upcoming Open Courses – London
Winning Hearts and Minds

29 – 30 November
24 – 25 January
24 – 25 April
27 – 28 June
12 – 13 September
28 – 29 November

NM France…

Paris

Upcoming Open Courses – Paris
Captiver et Convaincre
(delivered in french)

7 – 8 November

NM Belgium…

Belgium

Upcoming Open Courses – Brussels
Captiver et Convaincre
(delivered in French)

11 – 12 October

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